To protect your data
999fa is always committed

999faTo deliver the best experience on - and to meet our legal obligations, we collect certain specific information. This Privacy PolicyA clear description of each type of information collected on - is provided here.

Personally Identifiable Information:

• Full name, date of birth, and nationality
• Mobile number and email address
• Mailing address and district
• National ID, passport, or driving licence details (for KYC verification)

Financial information:

• Payment method details (bKash, Nagad, Rocket number — for verification purposes only)
• Transaction history and amounts
• Deposit and withdrawal records

Technical Information:

• IP address, device type, and operating system
• Browser type and version
• Time spent on site and list of pages visited
• Login time and activity logs

999fa collects your information in several ways. Each method is fully transparent and based on your consent.

• Directly from you: When filling out the registration form, submitting KYC documents, contacting support, or updating your profile.
• Automatically: When you browse the site, technical information is collected through cookies, log files, and web beacons.
• Via Third Parties: Limited information may be received from payment gateways, identity verification agencies, or fraud prevention services.
• Via support chat: When you contact support via live chat or email, records of those conversations are retained.

999fa Collected data is used solely for its stated purpose. Your information is never misused.

999fa Cookies are used to enhance your browsing experience and ensure the site functions properly. Cookies are small data files stored in your browser.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

999fa Your personal information is never sold to third parties. However, in certain limited circumstances, data may be shared on a restricted basis:

• Payment Provider: bKash, Nagad, Rocket, or other payment gateways — solely for processing transactions.
• Identity Verification Agency: With authorized third parties to complete the KYC process.
• Law enforcement agencies: Upon a valid court order or official government request.
• Fraud Prevention Services: To ensure the security of the platform.
• Company Merger: In the event of a business change — you will be notified in advance.

999fa The most advanced industry-standard technology is used to protect your data. Our security systems are multi-layered and continuously updated.

Please keep in mind — no online system can guarantee 100% security. Use a strong password, never share it with anyone, and avoid accessing your account over public Wi-Fi.

999faAs a user of -, you have full rights over your personal information. We respect and fully uphold those rights.

999fa Your data is never retained longer than necessary. Each type of information has a defined retention period:

• Account information: For the duration of the active account and up to 5 years after closure.
• Financial transaction records: Up to 7 years where required by law.
• KYC documents: Up to 5 years, as required by regulatory guidelines.
• Support chat records: Up to 3 years.
• Marketing Data: Upon withdrawal of consent, or a maximum of 2 years.
• Log Files and Technical Data: Automatically deleted after 12 months.

999fa Strictly refrains from providing services to anyone under the age of 18. Our platform is for adults only.

• Age is verified at the point of registration.
• We do not knowingly collect information from any minor.
• If a minor has accidentally created an account, a parent or guardian may notify us and the account will be closed and all data deleted immediately.
• It is the parent or guardian's responsibility to ensure minors do not have access to the device.

999fa Over time, this Privacy Policy may be updated. If significant changes are made, you will be notified via your registered mobile number or email.

• The date of any change will be noted at the top of the page as "Last Updated".
• Continued use of the site after any changes constitutes your acceptance of the updated policy.
• A banner notification will be displayed on the site for major policy changes.

Privacy Contact: